Operational Excellence

 What do we mean?

Our Services

Operational Excellence is a key service for Accuteque and complements our other streams of Emerging Technology and Quality Assurance. Everything we do is designed to help your organisation achieve operational excellence.

Whether we are assisting you to clarify your strategic intent, supporting you in a transformation, facilitating better internal alignment or working with you to review some aspect of organisational performance, we aim to deliver sustainable improvement.

We seek to understand the context that you operate in and tailor our approach accordingly. This means considering the organisational culture, your drivers, and organisational capacity for change so that we move at a pace and scale that works for you.

We make sure we understand your goals and what your measures of success are so that we know when we have achieved success.
Click here for more information on our approach.

organisational processes

Organisational Review

We all need to reflect on what is working well and where performance can be strengthened, evolved or disrupted. Our experience, paired with your business knowledge, allows us to uncover new opportunities for success.

connecting finger press

Organisation Transformation

The pace of change is increasing, and companies need to continuously adapt to stay relevant. Whether you are focusing on a closing a gap with People, Process, Technology or all three, we can help you avoid the pitfalls and get there faster.

world map dashboard

ICT Strategy

Good strategy creates clarity. It reveals opportunities to be captured and capabilities required to succeed. We unpack and visualise the future as you see it so that we are all heading in the right direction – beyond just the technology.

traditional versus agile methodology

Agile Coaching

From Enterprise Coaches that work with senior leaders to guidance, support and encouragement for teams looking to embrace agile methodologies our consultants have real agile delivery experience. Delivered In plain English.

agile components

Agile Governance

How do you reconcile agile and governance in the same breath? By starting with respect, working collaboratively and understanding that both are about delivering value, balancing risk, and maintaining alignment.

emerging agile techniques

Ways of Working

Good ways of working enable empowered teams, operating with transparency and collaborating with people. It is about continuously improving our environments and creating a workplace that retains valuable people and skills.

Case Studies

Australian Council For the Arts – Service Model Review

Australian Council For the Arts – Service Model Review

Accuteque developed a change approach to support the Australian Council for the Arts in a more contemporary client service model that improved engagement for funding seekers.

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Manningham City Council – IT Strategic Planning

Manningham City Council – IT Strategic Planning

Accuteque ran an IT Health Check that laid the foundations for a shared vision and services framework, establishment of a PMO and a roadmap that MCC could follow

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AM Assurance – Business Health Check

AM Assurance – Business Health Check

Accuteque conducted a health check for one of Malaysia's fastest growing general insurers which led to a discovery and then provided a roadmap to improve process.

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CBUS – PMO Setup

CBUS – PMO Setup

At Cbus, Accuteque developed greater capability and discipline in the PMO through both a Program Management Framework and a Portfolio Management Framework.

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KPMG – Setting a Quality Standard

KPMG – Setting a Quality Standard

Accuteque partnered with KPMG to implement PMO standards. We were their Quality Assurance, Governance & Testing Partner and provided support to the executive team.

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IWDA Organisation Review

IWDA Organisation Review

FemLINKPACIFIC engaged Accuteque to undertake an Organisational Assessment and Review with an immediate goal of improving the governance of the IWDA organisation.

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NAB DSP

NAB DSP

Learn how Accuteque supported National Australia Bank’s Data Services and Platforms group reimagined itself through operational transformation and a focus on value streams.

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